Offering the capability to accept payment from a smart device and give your customers a hassle-free and convenient way to pay – whether it’s mobile wallet or with their preferred payment card linked to their mySYSTOPIA mobile app which also has the capability to track their spending and check their balance effortlessly.View
Click & Collect
Improve the customer experience and the efficiency of your operations by giving your customers the option of pre-ordering their favorite refreshment in advance of their next meeting or pre-selecting their lunch for collection at their convenience. mySYSTOPIA app makes it easy to select and order from multiple locations to ensure your customers get the most out of their meal times. An added benefit is that waste from pre-prepared food can be reduced.View
Loyalty & rewards
Encourage repeat business and increase customer lifetime value through promotional campaigns and loyalty programs. Replace paper loyalty cards with digital cards available on their smartphone through mySYSTOPIA mobile app – the simple way to earn and redeem points. Keep your customers coming back with customized loyalty programs and flash promotional sales.View
Remove the inconvenience of carrying a wallet or cash and give your customers the option to associate their debit cards or cashless account with their mySYSTOPIA app for instant payment and automated recharge of their balance, ensuring they always have funds when they need them.View
Scan & Go
Bring a new dimension to your services with Scan & Go, the quick and easy self service functionality built into mySYSTOPIA app that lets your customer pick up and pay for an item by scanning its barcode using their smartphone camera. Perfect for the customer who is in a hurry and great way to offer after hours services too.View
Promote corporate social responsibility (CSR) in the workplace
The company actively engages in initiatives to address social issues to fulfill its social responsibilities as a corporate citizen. We believes that promoting corporate social responsibility (CSR) activities is an important factor in maintaining and increasing our corporate value. With Systopia's solution we were able to customise a loyalty programme to encourage and reward staff members when they choose to use crockery rather than disposable dishes at mealtimes. Using this solution, staff can accrue reward points which can be used as payment for goods and services. This has helped in reducing disposable waste by 16% and saved the caterer from buying 176,612 disposable containers.
Head of Facilities
International Investment Bank, LondonRead More
Reduced queues and increased turnover
With an average of 3000 employees on site daily and over 70% using the restaurant facilities on a daily basis, means over 5,500 transactions passing through the tills. The improved speed of our payment solution has reduced queue lengths by 25% since we installed Systopia and we now only need to operate three, rather than four pay stations at peak times. We also use the Systopia system to control and analyse sales; it provides us with an insight into customer purchases, detailing down the type of drink or snack and where it was purchased from to give us insight as to where our sales are being generated. This helps when looking at where we should target promotions and investment.
Head of Operations
Global Asset Management Company
Reduced queues, reduced pay stations and still increased turnover
There are 3,500 desks in our offices and, on average, 3000 employees on site daily and due to the varying times the international markets open, our ‘lunch time rush’ starts early, as employees often start their day from 6am. We feed over 70% of employees on a daily basis with over 5,500 transactions passing through the tills. Our queue lengths have dropped by 25% since we installed Systopia and we now only need to operate three, rather than four pay stations at peak times in the main facility, meaning our staff can enjoy more of their lunch break sitting down, enjoying their food.
Head of Client Services
Global Financial Services Company